Shipping Policy

*Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process, and FINO Leatherware cannot be held accountable.

  • GENERAL SHIPPING INFO:

At FINO Leatherware, we work alongside with our trusted partners, LBC and Fino Riders (within NCR). All orders are fulfilled & shipped from the FINO Leatherware in Caloocan City.

We do ship outside the Philippines, but additional fees and longer shipping times may apply. For orders outside the country, please email: connect@finoleatherware.com 

  • PHILIPPINE SHIPPING TIMES: 

(delivery times may vary during COVID-19 ECQ)

Standard shipping takes three to seven (3 to 7) business days for Philippine customers. Standard Shipping Rate is PHP250 will be charged to all orders within NCR and PHP350 to orders outside NCR.  

We cannot also entertain in-store pick-ups. 

  • SHIPPING INFO & DISCLAIMERS

All times are Philippine local (GMT +8) times. 

We ship from within the Philippines. We aim to get all orders processed within 24 hours to our partner carrier. We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

We strive to process all orders within 24-48 hours of ordering from our warehouse. Please note that during peak dispatch times, delivery timeframes may be extended.  

Orders are dispatched to our partner couriers, which will deliver your orders within 2 to 4 working days. Please note that any delay on the couriers' end is out of Fino Leatherwear's control. 

You may use the tracking information provided to keep track of your Delivery. You can contact the courier directly with your tracking number at hand, and they will be able to assist.

If your package is undeliverable and returned to us because you’re not there, an incorrect address was provided, refuse to pay import taxes, or moved without notifying us, the shipping cost for your order will not be refunded. The return shipping cost will be deducted from your refund.